The Achieve program offers a dedicated program navigator who provides personalized and intensive support to newcomers and their families during the settlement process.

This navigator works closely with individuals who face difficulties and barriers in accessing crucial services needed for successful integration into their community.

Through collaboration with other service providers and community resources, our program navigator ensures that tailored assistance is provided to meet the unique needs of newcomers and their families, enhancing their settlement capacity towards greater independence.

Programs we offer

Enhanced Support Services

Through the KIS Achieve program, immigrants who may be experiencing a crisis in their lives may receive crisis intervention counselling. Get support if you are experiencing:

  • Relationship or family breakdown, separation, divorce
  • Serious chronic and terminal illness
  • health issues
  • financial crisis
  • legal or housing issues
  • other issues that make your settlement process very difficult


Services include:

  • one-on-one case management support
  • social and emotional support
  • mobilization of emergency services when necessary
  • information and orientation
  • assistance to access community services and resources
  • individual advocacy
  • meetings and consultations with service providers

The Navigator program provides coordination for case management and periodically monitors progress with external service providers.


Cultural Awareness

Our program collaborates with service providers to enhance access to culturally sensitive services for immigrants. We also advocate for systemic issues that obstruct successful settlement. Our primary goal is to establish culturally safe and competent services for immigrant families through advocacy and partnerships.


Wellbeing Navigation

We prioritize physical, psychological, and emotional safety to help individuals regain control and empowerment. We offer both group and one-on-one information sessions.

The Achieve program provides personalized case management to help newcomers and families overcome barriers specific to the immigrant experience and support them in adjusting to life in Canada. Your challenges might include:

  • financial pressure
  • medical and/or mental
  • health concerns
  • legal problems
  • housing related difficulties
  • relationship or family breakdown
  • language barriers
  • social isolation
  • other issues that make your adjustment to life in Canada very difficult

Contact Us

Liza Ferriz

Achieve Program Coordinator

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